HELP WITH YOUR TRACKER
AnyBP support
AnyBP records readings from a separate blood pressure monitor. It cannot measure blood pressure using your phone camera. For advice about your health or readings, contact a healthcare professional.
Get help
Email support@anybp.com for product support, privacy questions or data-deletion requests. This opens your email application; no message is sent automatically.
If a photo will not read
- Make sure the whole monitor display is in focus with readable numbers. Reduce reflections and keep personal details out of the image.
- Check the date and time. Compare every suggested number with the monitor.
- If online reading requests a tester code, enter the code you were given in Settings → Access Code and select Save. Never publish or send your code in a support screenshot.
- If recognition fails, use manual entry. On-device reading can work when its model is available; online reading needs connectivity and permission.
Report a reading problem
When emailing support, include the app version (shown on the home screen), phone/browser version and steps that caused the problem. Do not include health records or identifiable photos unless specifically requested through an appropriate route.
Notes stay in your local record. Save and Send shares the image, numbers and reader details, but does not transmit your Notes text. Correct the values before contributing a sample. Sharing is optional and is not required for support or beta access.
Install, back up or remove data
- Add AnyBP to an iPhone or Android Home Screen.
- Use Settings → Back Up Now to export a backup to a location you trust. Keep it secure.
- Delete local records or request deletion of shared data.
Privacy and medical information
Read the privacy policy and health-information notice. This is product support, not an emergency or clinical service.